The AOK Team

The Sun Never Sets On AOK

(quick fact – AOK is short for An Opportunity Knocks)

Our philosophy is simple.  Find the best person for the job.

Are they located in Cairo?  Perfect.  Houston?  Awesome.  Sydney?  Fantastic.

Great people are everywhere, and we believe that people should control their workday, their work environment, and where they live.  We have team members in 9 countries: United States, Canada, Egypt, Belgium, Ireland, Australia, India, Pakistan, and Hong Kong, and so it can be said the sun never sets on AOK.

Who’s working on your account?  The best, or someone who’s on their way to becoming the best.  If we had to sum up what we are looking for in someone who’s joining our team it would be:

They are responsive, good communicators of what they want and what they will deliver. They are reliable, happy people dedicated to meet deadlines, deliver on what’s promised, and perform to the best of their abilities every day. They are striving to be the best and eager to teach, learn and grow, while looking for a great group of people to help them on their journey.

Here’s some more definition around the people we work with:

Responsive:

Responsiveness is a way of life. Our people are good at setting expectations, and meeting those expectations. They understand the speed of business, and being available, responsive, and addressing customer inquiries and concerns is one of the key factors to our success. Being responsive does not just apply to external parties, but internal as well.

Good Communicators:

English is important, but even more than the language we speak, the ability to clearly set expectations, respond, and deliver for our customers is very important. We will communicate with others the way they like to do business: Email, Phone, In person, Text, Chat, Video, In-Tools, we will adapt to their needs.

Reliable:

A strong need to deliver on what’s promised is a fundamental part of being successful. Consistency with setting expectations, and delivering on those expectations, with a willingness to go above and beyond when required.

Good People:

Business is a long term game. We’ve been around for 17 years and we’re just getting started. Good people value and respect each other, treat each other well, and support the other person’s journey. Kindness, fun, and enjoyment of our daily work is a key to happiness, and the people who work with us are great people. They are more than OK, they are AOK.

The Best (or on the journey):

A performance oriented mindset is key. Delivering exceptional results are what makes everyone happier. Change is a constant. While you may not be the best of the best today, your are always striving to teach, learn and grow so your tomorrow is better than your today. You work to your strengths, recognize your weaknesses, and partner with others to get ahead.