Globally Brands on Facebook respond to 65% of questions. Statically, this makes Facebook a socially devoted platform, new study revealed.
Brands feel the importance of social media customer care, a new report from +Socialbakers.com shows that in Q1 2014 the absolute number of questions asked grew by 1 percent only, while the number of answers on Facebook grew by 7 percent.
Check out this infographic for more stats on which industries are facing the highest demand on Facebook, top 10 socially devoted brands and how are they doing it.
Source: www.sociallydevoted.com
About The Author
Dave Burnett
I help people make more money online.
Over the years I’ve had lots of fun working with thousands of brands and helping them distribute millions of promotional products and implement multinational rewards and incentive programs.
Now I’m helping great marketers turn their products and services into sustainable online businesses.
How can I help you?