Privacy Policy

PRIVACY POLICY

Last Updated: January 2, 2026

1) Who We Are

This Privacy Policy explains how AOK Marketing (“AOK,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit our website, contact us, subscribe to updates, or otherwise interact with us online.

Business locations:

USA: 32 East 57th Street, 8th Floor, New York, NY 10022, USA

Canada: 250 Wincott Drive, Toronto, ON M9R 4C8, Canada

This policy applies to information collected through this website and related online interactions. It does not cover how third-party sites handle information.

2) Personal Information We Collect

We collect information in three main ways:

A) Information you provide to us

When you submit a form, request information, or communicate with us, you may provide personal information such as:

• Contact details (e.g., name, email)
• Business details (e.g., company name, website)
• The content of your message and any other information you choose to include

B) Information collected automatically (online identifiers & usage data)

When you browse our website, we (and our service providers) may automatically collect:

• Device and browser details (e.g., browser type, operating system)
• Log data (e.g., IP address, pages viewed, timestamps, referring pages)
• Approximate location (derived from IP)
• Cookie and similar technology data (see Section 5)

C) Information from third parties

We may receive information from third parties such as analytics or advertising partners (typically in aggregated form) and from platforms you use to interact with our content.

3) How We Use Personal Information

We use personal information to:

• Respond to inquiries and communicate with you
• Provide requested materials and manage subscriptions
• Deliver and improve our services and website
• Measure performance of our website and marketing
• Maintain security, prevent fraud/abuse, and protect our rights
• Comply with legal obligations and enforce agreements

4) Legal Bases for Processing (EEA/UK and similar jurisdictions)

If you are in the EEA/UK (or a similar jurisdiction), we process personal information under one or more of these legal bases:

• Consent (e.g., optional cookies; marketing subscriptions where required)
• Contract / steps before contract (e.g., responding to requests for services)
• Legitimate interests (e.g., improving our website, measuring performance, preventing fraud)
• Legal obligation

You may withdraw consent at any time (see Section 8).

5) Cookies, Analytics, Tag Management, and Session Replay

We use cookies and similar technologies (such as pixels, scripts, and tags) to operate our site and understand how it’s used.

Tools we use

• Google Analytics 4 (GA4): Helps us understand website traffic and usage (e.g., pages visited, interactions, approximate location, device and browser data).
• Google Tag Manager (GTM): Helps us manage and deploy site tags (including analytics and other measurement tools). GTM itself is a tag management system and may load tools depending on how it’s configured.
• Microsoft Clarity: Provides analytics such as heatmaps and session replays to help us understand how users interact with our site. Depending on configuration, session replay may capture interactions like clicks, scrolling, and page navigation. We configure tools to reduce the likelihood of collecting sensitive information, and we do not intend to collect sensitive data through these tools.

Your choices

• You can control optional cookies through our cookie consent banner/settings (where shown) and through your browser controls.
• If you disable certain cookies or tracking technologies, some site features may not work as intended.

Do Not Track

Some browsers offer “Do Not Track” signals. Our site may not respond to all of these signals consistently. Use cookie controls and browser settings to manage tracking preferences.

6) CRM, Email, and Communications (HighLevel)

We use HighLevel to manage customer relationships (CRM), support lead management, and send communications (including emails) when you request information, subscribe, or otherwise opt in.

This may involve storing and processing:

• Contact information (e.g., name, email)
• Business information you provide
• Communications history and preferences
• Related notes and interaction history

You can opt out of marketing emails at any time using the unsubscribe instructions included in those messages. Even if you opt out of marketing, we may still send non-marketing messages (e.g., responding to a request you made).

7) How We Share Personal Information

We do not share personal information except as described below.

We may disclose personal information to:

A) Service providers (processors)

Vendors who help us operate our website and business, including:

• Analytics and measurement providers (GA4, Microsoft Clarity)
• Tag management (GTM)
• CRM and communications platform (HighLevel)
• Website hosting, security, IT, and support providers

Service providers are permitted to process personal information only to provide services to us and must follow applicable contractual and legal requirements.

B) Legal and safety reasons

We may disclose information to comply with law, enforce our agreements, protect rights/safety, or respond to lawful requests.

C) Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

8) Your Rights and Choices

Depending on where you live, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete personal information (subject to exceptions)
• Object to or restrict certain processing
• Request data portability (in some regions)
• Withdraw consent (where processing is based on consent)

Targeted advertising / “sale” or “sharing” (certain U.S. state laws)

Some privacy laws define certain disclosures for advertising or analytics as “sale” or “sharing.” Where applicable, you can exercise opt-out choices through our cookie controls and by contacting us (see Section 11).

9) Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to:

• Provide services and respond to you
• Maintain business records
• Comply with legal obligations
• Resolve disputes and enforce agreements

Retention periods vary based on the type of information and purpose.

10) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

11) How to Contact Us

To exercise your rights or ask questions about this policy, contact us by mail or through our website contact form:

AOK Marketing — Privacy
USA: 32 East 57th Street, 8th Floor, New York, NY 10022, USA
Canada: 250 Wincott Drive, Toronto, ON M9R 4C8, Canada

12) Children’s Privacy

Our website is not intended for children under 13 (or the age defined by local law), and we do not knowingly collect personal information from children.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Material changes will be posted on this page.