Smartphones, tablets, laptops, and social media platforms make it easier to communicate with people almost anywhere. However, these tools can also interrupt conversations with the people sitting directly in front of us. An electronic display of insensitivity, commonly shortened to EDI, happens when someone gives unnecessary attention to a...

Holiday shopping no longer happens in one place or on one device. A customer might discover a gift while watching a video, compare prices on a phone, check reviews on a laptop and complete the purchase through an app or local store. This behaviour may sound familiar because Google...



