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Copilot Checkout Explained: In-Conversation Checkout Without Losing the Customer

January 14, 2026 / by Dave Burnett

Quick take Copilot Checkout is Microsoft’s attempt to turn “conversation” into “conversion” without the usual tab-hopping and cart abandonment. The shopper stays inside Copilot, and you (the merchant) stay in control of the transaction.   What Copilot Checkout is (in plain English) Think of Copilot as the new aisle....